The Ole South Experience and What To Expect
July 21, 2025
When you choose Ole South, you’re choosing a caring partner, a quality-built home, and a welcoming neighborhood designed for families to thrive.
1. Exceptional Customer Service That LastsFrom your very first meeting to years after move-in, the Ole South Customer Care Team is committed to your happiness.
Before closing, we walk you through every system and component in your new home and introduce our industry-leading Premier Warranty Solution, complete with an FAQ guide to help troubleshoot common questions.
Our MY OLE SOUTH portal ensures fast, easy service requests, document storage, and updates. And if something urgent comes up, our 24-hour emergency assistance line is always an option.
2. Quality Construction & Thoughtful Build ProcessOle South’s homes reflect meticulous craftsmanship and thoughtful planning. We pre-select high-quality interior and exterior materials based on availability, ensuring your home is well-equipped from the start.
A clearly mapped “choose → build → orient → move in” process means no guesswork — just a smooth, transparent journey to your front door.
3. A True Community BuilderWith over 15,000 homes built in Middle Tennessee and growing, we have become deeply woven into local life. We give back through charitable initiatives and pay-it-forward programs, donating over $1 million to causes like Second Harvest and Habitat for Humanity to show we have a genuine investment in giving back to the people we serve.
Your Home, Your WayChoosing Ole South means gaining access to consistently high-quality homes, a caring support team, and communities where neighbors become friends. Yes, you’re buying a house, but you’re also joining forces with a group of professionals who stand behind you every step of the way.
Curious about experiencing the Ole South difference firsthand? Contact Ole South today to schedule a tour, explore our communities, and discover just how easy and delightful homeownership can be.