Customer Care Info

Ole South Customer Care Program

Customer Care, another Ole South difference

Ole South offers peace of mind for our home buyers long after the sale.  

Home Buyers deserve more than minimum industry standards and state requirements in the warranty of their new home.  Ole South goes over and beyond these requirements with our Premier Warranty Solution.

Prior to taking delivery of your new home, a member of the Customer Care Team will introduce you to all of the systems and components of your new home, and a thorough description of our Premier Warranty Solution.  

Inside the Premier Warranty Solution book is a list of frequently asked questions, answers, and guidelines for troubleshooting.

Through MY OLE SOUTH, our online homebuyer service portal, you will have direct access to customer care personnel for service requests, updates, and storage of important documents and information pertaining to your new home.  When you contract for your new home, you will be given login instructions to access your MY OLE SOUTH below.

Customer Care - another reason why Ole South is Tennessee's #1 and Favorite Home Builder.

My Ole South

 If you are unable to access MY OLE SOUTH, please CLICK HERE